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Frequently asked questions
since your product is customised to your requirements, we do not accept returns/exchange.
A product is only eligible for return under the following conditions-
1) A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
2) If you identify a quality or a manufacturing defect on the received product.
3) If the product is received in a damaged condition.
However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfillment of your orders!
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